Privacy Policy
At Amritsar Eye Clinic & Lasik Laser Centre, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us.
1. Information We Collect:
We may collect the following types of personal information from our customers:
- Contact Information: Name, address, email address, phone number.
- Demographic Information: Age, gender, occupation.
- Medical Information: Medical history, diagnosis, treatment plans.
- Payment Information: Credit card details, billing address.
- Communication Preferences: Marketing preferences, communication history.
2. How We Use Your Information:
We may use the collected information for the following purposes:
- Providing Services: Delivering medical services, scheduling appointments, processing payments.
- Communication: Sending appointment reminders, responding to inquiries, and providing updates.
- Personalization: Tailoring our services and communications based on individual preferences and needs.
- Analytics: Analyzing trends, monitoring website performance, and improving our services.
- Legal Compliance: Complying with legal obligations and regulations.
3. Data Security:
- We implement industry-standard security measures to protect customer data from unauthorized access, disclosure, or alteration. This includes encryption, secure storage practices, access controls, and regular security audits.
4. Data Retention:
- We retain customer data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, it is securely disposed of or anonymized to prevent identification.
5. Third-Party Disclosure:
- We do not sell, trade, or transfer customer information to third parties without consent, except for trusted service providers who assist us in delivering our services. These third parties are contractually obligated to maintain the confidentiality and security of customer data.
6. Your Rights:
Customers have the right to:
- Access and update their personal information.
- Opt-out of receiving marketing communications.
- Request deletion of their data, subject to legal obligations.
To exercise these rights or inquire about our data practices, customers can contact us using the information provided below.
7. Children’s Privacy:
- Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children without parental consent.
8. Changes to This Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and customers are encouraged to review this policy periodically for updates.
9. Contact Us:
- If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.
This Privacy Policy was last updated on 1 January 2024